Skip to content
Home » Blog AI Marketing » Picking the Best AI Avatar for a Brand’s Virtual Face

Picking the Best AI Avatar for a Brand’s Virtual Face


In the rapidly evolving world of digital marketing, businesses who are figuring out the relevance of ai generated profile pictures or avatar images are already falling behind.

In a world where brand exposure and consumer engagement are becoming one, choosing the right form of interaction with a customer has become critical to a brand’s success. AI avatars applied for business videos are reshaping more conventional strategies of consumer engagement .

AI-driven avatars (through machine learning algorithms) not only serve as engaging messengers to your product or service, but they also represent the essence of your brand in an increasingly competitive landscape. In this article, we delve into the nitty-gritty of AI avatars and shine a light on their importance in promoting your brand effectively, especially if you are a small business/start-up.

Our discussion covers various aspects related to AI avatars; from their definition and significance to pointers for making the right choice, our Geeks got you covered! By the end of this article, you will be equipped with a deeper understanding of AI avatars and their role in shaping your brand’s digital presence.

What Is an AI Avatar?

AI avatars are computer-generated representations or simulations of human-like beings created using artificial intelligence techniques. Avatars are designed to mimic human appearance and behaviour but they are fundamentally digital constructs and not physical entities. AI avatars can be programmed to respond to queries, interact with users, and even exhibit human-like emotions. They lack the consciousness, physical embodiment, and subjective experiences that define human beings.

AI avatars employ artificial intelligence to interact with users and deliver content in video formats. These avatars can take various forms, ranging from three-dimensional characters to realistic human-like representations.

The importance of AI avatars in marketing and brand representation is hard to overstate. They become the virtual face of your brand, acting as powerful tools that engage a viewer’s interest and convey critical messages effectively.

A hands-on example would be customer support, where AI avatars provide quick assistance in a more relatable and engaging manner, creating a favourable perception of the brand. One other example would be the application of an AI avatar to deliver a demo on a specific product you just sold or trying to sell.

A well-crafted AI avatar serves as an extension of your brand, adding a touch of personality and uniqueness that sets you apart from your competitors. For instance, consider the famous virtual influencer, Lil Miquela, who boasts millions of followers on Instagram, created by Brud – an L.A. based start-up. This AI persona landed brand collaborations with major companies, such as Prada and Calvin Klein, proving that well-designed AI avatars are highly effective in influencing consumer sentiment.

Factors to Consider When Choosing an AI Avatar

To make an informed decision when selecting an AI avatar for your brand, keep in mind the following elements in your decision-making process.

  1. Brand personality: Your AI avatar should capture your brand’s essence and exude its unique personality, whether minimalist and contemporary or quirky and bold. For instance, the AI persona used by Domino’s Pizza, “Dom,” stays true to the brand’s playful and friendly vibe while guiding customers through the ordering process.
  2. Target audience: An AI avatar must resonate with your target audience’s demographics and preferences. Crafting a virtual persona that appeals to your audience elevates engagement rates and further solidifies brand loyalty. A classic example is the AI-powered virtual pop star, Hatsune Miku, who enjoys immense popularity among Japanese millennials, catering towards their taste in music, fashion, and entertainment.
  3. The product or service: Your AI avatar’s design should align with the nature of your products or services. A healthcare-based company might opt for a professional-looking avatar in medical attire, while an ed-tech company could use a more friendly figure that appeals to students of all ages.

Step-by-Step Guide to Choosing an AI Avatar

This section identifies the critical steps to be followed when picking the best custom ai avatar for your brand.

  1. Define the purpose: Ascertain the chief objectives your AI avatar must fulfill, such as customer support, promotions or educating your clients.
  1. Identify your target audience: Consider your chosen platform for the AI avatar. Is it through Youtube, social media platforms or your own website? Investigate your core audience’s demographics, preferences, and habits to tailor your AI avatar accordingly.
  2. Study your competitors: Observe the avatars of your competitors in your industry and extract valuable insights. See what avatars (also other AI Video Marketing Campaigns) went viral and have been successful and consider how they can be integrated into your branding.
  3. Align with brand identity: Ensure that your AI avatar complements your brand’s persona, values, and visual identity. Look at the previous adverts that you already launched, inspect them thoroughly and see that the AI avatar is aligned with your brand.
  4. Experiment with multiple iterations: Adjust styles, color schemes, and other design elements before finalizing your AI avatar.
  5. Test with audience groups: Assess your AI avatar’s effectiveness and appeal through feedback from your target audience.
  6. Determine the platform of choice for creating videos with your AI Avatar: Large corporations can create their customized AI Avatar inhouse, however small/medium businesses have to find the suitable platform to choose or create their AI Avatar such as Synthesia or Colossyan.

Common Mistakes to Avoid

Choosing a suitable AI avatar forms an integral part of your brand’s digital success. Common blunders to steer clear of include:

  1. Inconsistency with brand identity: Creating a disconnect between your AI avatar and your brand identity can leave users confused or, worse, lead to negative associations.
  2. Ignoring the target audience: Disregarding the preferences and expectations of your core demographic can cost you dearly when deploying an AI avatar.
  3. Over-emphasizing aesthetics: While an appealing look elicits interest, an excessively superficial focus may impede the avatar’s ability to convey your brand’s message effectively.

For example, a company aiming to appeal to a global market, mistakenly selects an AI avatar with strong Western cultural references and communication styles. Unfortunately, they overlook the importance of cultural sensitivity and fail to consider the diverse backgrounds and expectations of their international users. As a result, their avatar’s behaviour and expressions inadvertently alienate certain segments of their audience, leading to reduced customer satisfaction and brand affinity.

The Impact of Choosing the Right AI Avatar: Real Life Case Studies

  1. Microsoft’s Tay: The AI chatbot Tay, designed to resemble a young American woman, aimed to foster user engagement but backfired when its neutral learning algorithms began echoing offensive messages. This instance highlights the importance of considering AI avatar behaviour in brand image management.
  2. HSBC’s Olivia: HSBC’s AI avatar Olivia delivered consistent and personalized assistance to potential customers via the company’s website. By maintaining a professional yet approachable demeanor, Olivia helped improve customer engagement and satisfaction.

Crafting Your Brand’s Virtual Face with Synthesia AI Avatars

The aim of the Geekmarketing team is to provide the best tools for small businesses/startups. Our Geeksters have come to a conclusion that Synthesia is one of the most prominent platforms for a wide variety of AI Avatars for any type of business. It enables users to create ai avatars content perfectly.

Synthesia offer an extensive library of over 150 avatars to choose from. This is a result of their deep understanding that different brands require unique avatars that fit their product/service, platform type and target audience.

Stock avatars are created using real actors, who have given their consent. Synthesia offers personal and corporate plans which include this large selection, making it an ideal choice for businesses looking to branch into AI-powered content.

Synthesia IO Stock Avatars

Upon previewing avatars, you can see how they will look and sound in action. Although you cannot initially alter the avatar’s script (available script based on video templates), you can create a fully personalized script when customizing your video later on.

Synthesia AI avatars employ advanced technology that perfectly syncs the avatar’s lip movements with the narrated speech. This exceptional lip sync capability ensures that the avatar appears authentic and life-like as it speaks, compared to competitors who might struggle with the natural flow of speech.

It is also worth mentioning that from time to time, Synthesia removes some avatars from their platform. To ensure long-term access to a specific avatar, we suggest using their Custom Avatar or WebCam Avatar offering (to be discussed later on in this article).

Synthesia IO Avatars Features

Updates: Stock Avatars 2.0 and 3.0 Release

Synthesia has released updated versions of their avatars to provide more natural movements and gestures. The 2.0 AI Avatars now have natural idling, head nods, and seamless transitions between sentences. Currently, updates are available for 65+ avatars with a V2 badge.

Synthesia IO Stock avatars 2.0

The 3.0 AI Avatars go a step further, introducing gestures and facial expressions such as nodding, head yes, head no, and eyebrows up. These additional features are available for 14 avatars, marked by a V3 badge.

Synthesia IO Avatars 3.0

By integrating these gestures, you enhance the avatar’s non-verbal communication, making it more engaging and expressive while delivering the script.

Synthesia IO Avatar gesture

Synthesia AI Avatar Creator Create Your Personalized Virtual Representation

Synthesia also offers Custom Avatars, photo-realistic digital representations of humans. With explicit consent, you can create your own avatar that is aligned with your artistic vision (e.g. a custom avatar of yourself or a team member) and incorporate it into your Synthesia STUDIO videos. Synthesia’s avatar maker is extremely useful for marketing teams that require tailor-made avatars for very specific target audiences.

This feature comes as an add-on to Synthesia’s subscription at an annual cost of $1000 per avatar. It takes about 10-15 minutes to create a custom avatar, and once submitted, you will receive the avatar on your Synthesia account within 10 days.

While using Synthesia’s AI avatar maker, you can also opt to clone your voice. This additional process requires extra steps and comes as a paid add-on to the Synthesia Enterprise plan.

Synthesia’s AI avatars offer impressive features for small businesses looking to create an online personality that is personalized towards a target audience. Without previous knowledge of AI video creation and with a small budget you can still choose an AI-powered avatar that suits your brand. Synthesia will revolutionize the way you communicate with audiences.


As the demand for AI in the digital marketing arena continues to surge, focusing on the profile picture of your business social media page will not take you far! As covered in this article, AI avatars are taking over other means of consumer engagement in various areas of a business (sales, customer support, etc).

Marketers are becoming increasingly aware that selecting the most suitable AI avatar for their brand creates a lasting impact on their audience. A well-thought-out avatar reflects your brand’s personality, resonates with your target market, and aligns with your product offerings.

As covered in this article, AI avatars can be potent weapons in a brand’s arsenal if carefully crafted and deployed. By considering the factors mentioned in our article and learning from real-world examples, you are one step closer to dominating your brand’s digital presence using the power of artificial intelligence avatars.